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Retail Jewelry Training from GIA®

Foundational gem and jewelry knowledge for your team.

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Training That
Drives Your
Business Forward

Get New Hires Ready, Faster

Bring new hires up to speed without slowing down your team.

Better Customer Conversations

Prepare associates to answer customer questions clearly and accurately.

Consistency Across Your Store

Ensure every associate delivers the same trusted information.

 

Simple, Flexible Training for Teams

Short Video Lessons

Made for the pace of retail.

Train Anywhere

On any device, anytime.

Easy to Manage

Assign courses and track progress.

Powered by GIA®

Trusted worldwide in gem and jewelry education.

Explore Courses

Start with the gem and jewelry basics your team uses every day.

The 4Cs of Diamond Quality

Discover the basics of diamond color, clarity, cut and carat weight to confidently engage with diamond clients.

◷ 45 minutes

$50.00

Diamond Basics

Learn about natural diamonds and their mine-to-market journey to understand what makes them so special.

◷ 45 minutes

$50.00

Colored Stone Basics

Deepen your knowledge of colored stones, from their formation to the factors that shape their quality and value.

◷ 45 minutes

$50.00
Coming Soon!

Jewelry Basics

Get an introduction to the world of jewelry through its history, styles, components and manufacturing techniques.

◷ 45 minutes

$50.00

Part of GIA Training Studio™

NextGem is part of GIA Training Studio, which offers a range of training programs to support teams at every stage. From foundational and advanced topics to specific skills training, you can build a customized program that fits your business—with training delivered on site or online.

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